What This Page Covers and Why It Matters
This FAQ exists because real questions deserve real answers — not a wall of legalese. We've organized it around the moments that actually trip people up: creating your account for the first time, linking a local payment method like PayPal or Venmo, understanding why a withdrawal needs ID, and knowing what to do when your browser session drops mid-game. Players in New
York and Charlotte reach our lobby from a mobile browser without downloading anything, but the account setup questions are the same wherever you log in. Each answer below describes the actual step or policy rather than pointing you somewhere else. Access depends on your state law and whether your state is in our eligible list — we'll flag that clearly in the
relevant answers. If something's changed since this page was last refreshed, live chat has the current detail.
- PayPal
- Venmo
- Play+