Request a Payout From Your Balance
When your balance is ready to move, head to the Withdraw section in your account wallet. We route payouts back through the same method you deposited with wherever possible — so if you came in through Venmo, your payout goes back to that Venmo account. Play+ withdrawals return funds to your prepaid card balance, which you can then spend or transfer. One
thing to keep in mind: your identity verification must be complete before we can release a withdrawal. That step protects your account and keeps payouts moving without friction.
- Open Withdraw in Your Wallet — Log in, tap your account balance, and select Withdraw. The screen shows the methods currently available on your account.
- Select Your Payout Method — Choose PayPal, Venmo, or Play+. We default to the method you used most recently to keep the path short.
- Enter the Amount and Submit — Type the amount you want to move out, confirm the destination, and submit. A confirmation screen appears immediately after.
- Verification Check Before Release — If your account verification is complete, the request moves to processing. Incomplete verification will pause the withdrawal until documents clear.